Comment on Troubleshooting: Common Problems When Logging In

  1. Hi, Toblass!

    What you describe usually points to a problem with cookies, in particular with AO3 getting spontaneously added to the browser’s list of sites not to accept cookies from, or the Archive cookie getting corrupted.

    Please contact Support (http://archiveofourown.org/support) directly with as much information as you can provide -- in particular don't forget to include your email, so we can check your account and answer you.

    Best,
    hele
    AO3 Support

    Comment Actions