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    Summary

    “Hello, you’ve reached New York City’s Crisis Hotline,” she says cordially, tapping her pen against her desk. Her eyelids are incredibly droopy. She dips her hand in a glass of water and gently rubs it on her face, praying she won’t end up falling asleep. “My name is Carol. What do you want to talk about this evening?”

    There’s shuffling on the other end of the line. Then: “Um, hello, Carol.”

    A boy’s voice. Hushed, young. She knows teenagers and young adults call the most, but it still breaks her heart every time. “Hi!” she tries again, this time with a little more chirpiness, waiting for a response.

    “Um.” She can hear him swallow on the other line. “I guess—I guess I just wanted to talk about, I don’t know, just wanted to talk to someone, I guess.”

    Language:
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