Work Text:
from: Lando Norris <[email protected]>
to: IT Services <[email protected]>
Re: Forgot Password
Hi,
So I might have gotten logged out of my Canvas account and I don’t remember my password or how to reset it and I’m pretty sure it thinks I’m a bot, haha, so I think I need help.
My student ID is 4688441.
Thanks so much,
Lando Norris
from: IT Services <[email protected]>
to: Lando Norris <[email protected]>
Re: IT HELP REQUEST: Forgot Password
Dear Lando,
Please use the following link to reset your password: canvas.university.edu/pwdreset
Let us know if that does not work for any reason.
Click here to rate the IT Services.
Your request was fulfilled by: Oscar Piastri, Third-Year Student Intern
Best,
IT Services
from: Lando Norris <[email protected]>
to: IT Services <[email protected]>
Re: Missing class
Hii,
One of my classes isn’t showing up in my Canvas? I definitely registered for it and it came on my schedule when the registrar emailed them out, and the prof emailed me so I’m definitely on the roster, it just won’t come up in my class list but it works for a friend of mine in the same class so i think I’m the issue? Please help…
My student id is 4688441 :)
Thanks!!
Lando
from: IT Services <[email protected]>
to: Lando Norris <[email protected]>
Re: IT HELP REQUEST: Missing class
Dear Lando,
We are sorry to hear about your issue. Please visit this link for a set of troubleshooting instructions. I believe your best option will be the manual scheduling tool. If you have trouble using it or it does not fix anything, we can set up a time for someone from our team to remotely access your computer and attempt to fix the issue for you.
Click here to rate the IT Services.
Your request was fulfilled by: Oscar Piastri, Third-Year Student Intern
Best,
IT Services
from: Lando Norris <[email protected]>
to: IT Services <[email protected]>
Re: IT HELP REQUEST: Missing class
hi again,
Sorry, i can’t seem to figure out how to the manual adjustment thing. I think it might fix the issue, i’m just stupid haha, i’d be available around 6pm today to do the remote control thing, if that’s okay?
sorry again
Lando
from: IT Services <[email protected]>
to: Lando Norris <[email protected]>
Re: IT HELP REQUEST: Missing class
Dear Lando,
No worries. It's a tricky system — you are not stupid. We do have a team member available to assist you at 6. When the time approaches, please use this link to join a call, and the team member will aid you from there. You will be helped by Oscar Piastri.
Click here to rate the IT Services.
Your request was fulfilled by: Oscar Piastri, Third-Year Student Intern
Best,
IT Services
from: Lando Norris <[email protected]>
to: IT Services <[email protected]>
Re: IT HELP REQUEST: Missing class
Thank you again so much !!! i was getting so frustrated on my own lol, will definitely be leaving a 5 star rating mate
thanks,
lando
from: Lando Norris <[email protected]>
to: IT Services <[email protected]>
Re: someone’s hacking me??
i got an email to my personal account with one of those like uhm code things to like authenticate the login to my university email but i didnt request one so i think someone’s trying to get into my account and im not really sure what to do haha
please help,
lando
from: IT Services <[email protected]>
to: Lando Norris <[email protected]>
Re: IT HELP REQUEST: someone’s hacking me??
Dear Lando,
We’re sorry to hear about this. In the email you received with the code, there should be a link that allows you to report that you did not make the request which should help push anybody attempting to access your account out. We also highly recommend that you change your password and add an additional authentication method (i.e. a phone number) to further protect your account. Please alert us if you notice any further suspicious activity.
Click here to rate the IT Services.
Your request was fulfilled by: Oscar Piastri, Third-Year Student Intern
Best,
IT Services
from: Lando Norris <[email protected]>
to: IT Services <[email protected]>
Re: IT HELP REQUEST: someone’s hacking me??
okay, thank you so much … again 🫠🫠 i started to get really worried for a second lol
from: Lando Norris <[email protected]>
to: IT Services <[email protected]>
Re: printer issue
uhm hi again … i’ve been trying to connect to the printer in häkkinen but it actually wont come up for me in the like connections list and genuinely ive seen 3 people come by and use it just fine and i need to get this essay printed before my 3pm class and im sorta maybe stressed about it … please help ; sorry again to probably oscar who always seems to get my requests thanks mate hahahaa
from: IT Services <[email protected]>
to: Lando Norris <[email protected]>
Re: IT HELP REQUEST: printer issue
Hi Lando,
Yes, this is Oscar. Happy to help, please don’t stress, the printer in Häkkinen is always a beast. Try force quitting the printer application on your computer, then restarting your computer, and switching from the regular wifi to this Wi-Fi: UNI_STAFF, pwd: HRJK47481! Try connecting again after that.
Although, don’t tell anybody I gave you that login, please. Also if nobody’s using it, feel free to try turning the printer off and then on again.
If that does not work, email me a copy of the document at [email protected] and I can remote print it for you.
Click here to rate the IT Services.
Your request was fulfilled by: Oscar Piastri, Third-Year Student Intern
Best,
IT Services & Oscar
from: Lando Norris <[email protected]>
to: Oscar Piastri <[email protected]>
Re: business paper
hi im actually so sorry but i think my computer’s just shot and i couldn’t get connected to the printer and im really starting to stress so uhm i’m just going to send this to you tysm youre a life saver
also this wifi is sm faster omg thank you so much mate
One Attachment: L. Norris, Business & The Economy Paper - L. Ham
Thank u thank u thank u
lando
from: Oscar Piastri <[email protected]>
to: Lando Norris <[email protected]>
Re: business paper
Hi Lando,
Please stop apologizing, I do not mind. The remote print request should have just gone through, so just go through the regular steps on the printer, and your paper should now appear as an option to print. Let me know if not though. Also — Professor Hamilton? I've heard he's a hard one.
Best,
Oscar Piastri
Third Year
Computer Science and Mathematics
from: Lando Norris <[email protected]>
to: Oscar Piastri <[email protected]>
Re: business paper
just printed, ur actually the best mate thank u again really x & yeah hamilton's kinda difficult but his lectures r really engaging
from: Oscar Piastri <[email protected]>
to: Lando Norris <[email protected]>
Re: business paper
No worries, mate. Good luck with the paper and Hamilton.
Best,
Oscar Piastri
Third Year
Computer Science and Mathematics
from: lando :) <[email protected]>
to: IT Services <[email protected]>
Re: lost all access to my account??
uhm sorry abt the embarrassing email address haha, omg ur gonna think im so stupid but uhm so i think i’ve lost all access to my university account?? i got a new phone bc i ... well that's unimportant but i was trying to login in on a new device but i couldn’t get the authentication to work bc of the new phone or whatever and i think it thought i was being hacked and then it said i like maxed out on login attempts and then it said my account was suspended and would need to be reactivated ?
from: IT Services <[email protected]>
to: lando:) <[email protected]>, Lando Norris <[email protected]>
Re: IT HELP REQUEST: lost all access to my account??
Hi Lando,
No, I don’t think you’re stupid. This happens a lot actually. I reactivated your account, please use this link to log back into your account. You will be required to provide details from your Student ID card, personal information, and create a new password in order to ensure your identity and proper protection. Let me know if you need any more help.
Click here to rate the IT Services.
Your request was fulfilled by: Oscar Piastri, Third-Year Student Intern
Best,
IT Services
from: Lando Norris <[email protected]>
to: IT Services <[email protected]>
Re: IT HELP REQUEST: lost all access to my account??
Omg thank god mate im back in, thank you so much, i thought i was cooked for a second there
Thanks oscar x
from: IT Services <[email protected]>
to: lando:) <[email protected]>, Lando Norris <[email protected]>
Re: IT HELP REQUEST: lost all access to my account??
No problem, Lando.
Click here to rate the IT Services.
Your request was fulfilled by: Oscar Piastri, Third-Year Student Intern
Best,
Oscar Piastri x
from: Lando Norris <[email protected]>
to: IT Services <[email protected]>
Re: computer froze
So this is sorta weird im actually emailing from my phone lol but uhm my computer sort of just entirely froze? like its stuck between me switching windows and like none of my keys are working like im pressing them and nothing’s happening so i can’t restart it uhm sorry i know its really late
from: IT Services <[email protected]>
to: Lando Norris <[email protected]>
Re: IT HELP REQUEST: computer froze
Hi Lando,
It’s Oscar. I’m free to meet you at the IT Help Desk in Coulthard Hall in about 10 minutes to help you out. Does that work?
Also sorry about the rating thing, it does it automatically in all the emails.
Click here to rate the IT Services.
Your request was fulfilled by: Oscar Piastri, Third-Year Student Intern
Best,
Oscar Piastri
from: Lando Norris <[email protected]>
to: IT Services <[email protected]>
Re: IT HELP REQUEST: computer froze
wait oscar are you sure?? its almost midnight we can just do it in the morning you really dont have to right now
from: IT Services <[email protected]>
to: Lando Norris <[email protected]>
Re: IT HELP REQUEST: computer froze
Yes, Lando. Too late, I’m already walking over anyway.
Click here to rate the IT Services.
Your request was fulfilled by: Oscar Piastri, Third-Year Student Intern
xxx-xxx-xxxx
hi is this oscar
oscar
Yup, hi mate.
Lando, yeah? Something broken again already?
Lando N
oh no haha
just really wanted to say thank you
u really didn’t have to meet me so late
i appreciate it x
oscar
No worries, genuinely.
You’re my favorite customer.
And if anything comes up again, feel free to just text.
The IT Services thing is sort of formal now
I always get your requests anyways, haha.
Lando N
oh yea sure that sounds great
how’d that end up happening anyways lol
oscar
I don’t know.
Guess I was just always in the right place
at the right time.
Have a good night Lando x
Lando N
huh guess so
gn oscar x
Lando N
hiii
i know its been a second
but i hope ur offer still stands
oscar
Yeah, what’s up?
Lando N
i need to download uhm one sec
adobe illustrator
for this design class and they said
we should all have access through our
uni accounts but i cant figure it out haha
oscar
Totally.
I should be able to activate your account,
just give me a moment.
Lando N
no worries take your time
tysm
oscar
Here, click this link and you should have the option to download now.
adobe.com/products/illustrator/university
Just make sure you’re logged in with your uni account first.
Lando N
omg its working
thank u
i thought i was gonna have to drop the class
oscar
No problem x
Lando N
do you have the canvas pwd reset link haha
oscar
Here ya go.
canvas.university.edu/pwdreset
Lando N
thanksss xx
oscar
Anytime x
Lando N
so this is kinda a stretch but ur comp sci right
oscar
Yeah, what’s up?
Lando N
soooo for one of my business classes i have to do this
like weird coding thing for like data science
and like tracking trends idk
i dont get it
and i was wondering if you’d be able to help
oscar
Oh, yeah, totally.
We can meet at the library in Häkkinen tomorrow,
and you can talk me through it and I’ll see what
I can do?
Lando N
omg yes pls
how are u literally the best
is 1 okay
oscar
1 is perfect.
And really, Lando, no worries.
More than happy to help x
oscar
How about 4 tomorrow?
Lando
yes definitely
does the same spot work
oscar
Yup!
You don’t do coffee right?
White Monster okay?
Lando
wait oscar no
you don’t have to get me anything
ur the one helping me
oscar
I want to.
Lando
oh okay, yeah
white monster then
(:
Lando
this prof is actually gonna kill me
how can one man literally make the thing
i CHOSE to major in seem so boringgg
oscar
Haha, you’ll be okay, Lando.
You still good to study after your class?
Lando
yessss pls
can we try the cafe by raikkonen
oscar
Sounds good!
Lando
ok i just got out
ill start heading that way now
oscar
Oh, uhm, actually, I’m here.
So we can walk together.
Lando
oscccccc
can you meet me in the library
usual spot
im really lost on this assignment XD
osc :)
On my way.
Lando
osc
look at this picture of my friends silly dog
[Image]
osc :)
Is it having a stroke?
Lando
HE was trying to chase his own tail
hes so cute osc
i wanna dog
osc :)
I didn't think you were allowed one in the dorms?
Lando
ur notttt
charles lives off campus
i only go over for the dog
osc :)
I am sure Charles appreciates that.
Lando
charles doesn't care haha
hes too busy with his stupid bf
osc :)
Oh.
That's good!
osc :)
Vettel came by to get something
downloaded onto his computer for class,
and he accidentally swiped into the wrong tab,
and I'm positive I saw him sexting
Webber. 🤮
Lando
OSCAR IT SERVICE PIASTRI
UR KIDDING ME WHAT
RESPOND RN
RNNNN
RNNNN
I MEAN IT
osc :)
I wish I was kidding.
I need bleach for my brain.
I don't want to know where Professor Vettel wants
to put his mouth.
Lando
omggggggg
i thought they like
publicly announced their hate
for each other at last years
admitted student wknd
like that panel
osc :)
Guess some people
are just into that.
Lando
WHY AM I DOING CALC
FOR A BUSINESS MAJORRR
OMLLLLLLL
osc :)
I'm in Häkkinen,
stop by and I'll help you out.
Lando
OSC
there'ssss dogs
for like student wellness
im in heaven
come pet them w me
osc :)
Where are you?
Lando
mclaren lawn
omg theres so many
im gonna steal a golden retiever
osc :)
On my way.
I have Monster too.
osc :)
Landoooooo
lannndo
landolandolando
Lando
oscar?
osc :)
Oh hiiiiiiiii
jdshfjskhdfk
Did yuo c that the
soccer team got soooooo
beat leik 8 to zeroooo
Lando
osc
are you drunk?
osc :)
nooooope
yes
mabye
Lando
oscar, can you tell me
where you are?
osc :)
Ooooo you're
serious thats thats thats
cute
no
hot
Lando
oscar please
osc :)
At the dorms onnnnn
uhhhh
Senna
Lando
okay, good
and is somebody with you?
osc :)
Georgeeee
Lando
russell?
osc :)
Mhmmm big bad
Goegre Russell
Hi?
Lando - this is George.
I finally got his phone off of him.
Lando
hi george,
is he okay?
is something going on?
osc :)
He's okay, just really drunk.
We went out to the soccer game and
then party afterwards, and I think
he just bit off more than he
could chew.
I'm getting him home now.
Lando
okay okay
thank you
can you tell him to text me when
he gets home?
Liked by osc :)
osc :)
hiiii lando
im hommmmme
in bedddd
night night x
Lando
night osc
sleep well x
osc :)
Oh my god, Lando.
I'm so sorry. That was
so embarrassing.
I am so so sorry.
Lando
no worries muppet
u were cute
you feel okay?
osc :)
Oh, uhm, haha, okay.
Headache, but otherwise okay.
Lando
eat something
and drink water, yeah?
feel better x
osc :)
Yes, yes.
Thank you, Lando x
Lando
sorry omg
im so stressed
abt this like its due
tomorrow
and youve been so helpful
but what if my stupid ass messed it up
like what if i did smth
and all ur work is for nothing
omg i cant do this
osc :)
Lando, listen to me.
You've done so well.
You've picked up everything
so fast and figured out
so much without me.
You've got this.
Lando
omg
ru sure
what if its all fucked
fuck
fuck
osc :)
Do you want me to come over?
We can take one last look at everything,
make sure you feel confident for tomorrow?
Lando
really osc????
its late
u dont have too
uve done sm already
osc :)
Lando, let me help.
It wouldn't be the first time anyway.
Lando
ok ok
yes tysm
Lando started sharing their location with osc :).
room 204 when u get here
osc :)
Feel better now that it's turned in?
Lando
yes actually
thank you so much
really for everything
i couldnt have done it without you xx
osc :)
Anytime, Lan.
But remember, you are also
just as responsible for how
well everything turned out.
Lando
ik i just
uve been great osc
osc :)
I'm glad.
Want to keep our study time?
I'm free for tomorrow at 4,
the place by Raikkonen?
Lando
sounds great osc x
Lando
I GOT AN A
ON MY CODINGG THING
OMG I DIDNT THINK I COULD
THANK U
THANK USM
OMGGGG
IM SO HAPPY HOLYYYY
osc :)
Congrats, Lan.
You deserve it.
Want to get to dinner tonight?
To celebrate.
Lando
thankss osc
and sure
thats sounds nice
do u have a place in mind
osc :)
Yeah, I think I do.
🧡 Lan
so last night
that was
uh
a date
right
??
osc :)
Do you want it to be?
🧡 Lan
yes
osc :)
Yes, Lando, last night was a date.
🧡 Lan
yayyyyyyy
😊
they've been dates for a long
time now havent they
0000:
osc <3
Yes, Lan.
I think they have been.
landonorris4 • 2h ago
[Slide 1: Section of a photobooth strip showing Lando and Oscar’s faces shoved together,
Slide 2: A disgruntled Oscar looking at Lando over the top of his computer,
Slide 3: The sidewalk with a shadow of two figures holding hands,
Slide 4: Lando holding a bouquet of orange flowers that almost hides his face,
Slide 5: Mirror selfie taken by Oscar of Lando kissing Oscar’s cheek,
Slide 6: Oscar smiling adoringly at the camera while sat at the IT Help Desk]
landonorris4 computer broke so much i got my own personal nerd @piastri81
481 likes
mv_33 fucking finally mate you were obsessed with him
1h 2 likes Reply
charles.leclerc I am so happy for you two!
1h 3 likes Reply
charles.leclerc so double dates now 😊 @mv_33 @landonorris4 @81piastri
1h 3 likes Reply
grussel63 You two make me sick, watching Oscar swoon at the IT desk was torture
2h 3 likes Reply
doublea_albon HARD LAUNCH ALERT
1h 1 like Reply
81piastri Happy to help any time, my love 🧡
2h 1 likes Reply
🧡 Lan
uhmm
baby
can you send the canvas password reset thing
osc <3
Here love x