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1. Customer Service by stillnotimpressed

   Fandoms: Heated Rivalry (TV), Game Changers Series - Rachel Reid  

   • Explicit
   • Creator Chose Not To Use Archive Warnings
   • M/M
   • Work in Progress

   27 Apr 2026

   Tags

   • Creator Chose Not To Use Archive Warnings
   • Shane Hollander/Ilya Rozanov
   • Shane Hollander
   • Ilya Rozanov
   • Alternate Universe
   • Texting
   • Texting Fic
   • inexperienced Shane Hollander
   • Ilya Rozanov is a Menace
   • Sex Shop
   • Sex Toys
   • First Time Bottoming
   • Bottom Shane Hollander
   • Top Ilya Rozanov
   • Ilya is not your average technical support
   • and he is calling himself "sex guru"
   • Sexting
   • Autistic Shane Hollander
   • Praise Kink
   • Star Wars References

   Summary

   Ilya (Support): Thank you for choosing Midnight Pulse. My name is Ilya. How can I assist you today?

   S_91: Good evening. I am writing to formally report a significant discrepancy regarding my order, ID #81. The items delivered do not match my original purchase.

   Ilya (Support): I am sorry for the inconvenience, but our database is being a bit "difficult" today. I can’t pull up your specific file at this exact second. Technology, right? Could you please specify what you originally ordered and what arrived instead?

   S_91: I purchased the “Pro-Fit: Anal Silicone Training Set." Systematic sizing.

   Ilya (Support): And what exactly did the universe send you instead of your systematic silicone?

   S_91: The “Vortex-Prime X5: Industrial Grade Auto-Thrusting Station with Haptic Remote Sync.”
   ---
   OR: Shane wanted a beginner kit and a professional refund. Instead, he gets a terrifying machine he doesn't know how to use and Ilya: a customer service agent who's determined to "help" him in all the wrong ways.

   Language:

   English

   Words:

   17,620

   Chapters:

   6/?

   Comments:

   32

   Kudos:

   107

   Bookmarks:

   22

   Hits:

   1,361